Archive for November, 2011
It’s that time of year again. The newspaper’s filled with “Black Friday” sales and everyone is planning their shopping strategy – the holiday season is upon us. For many, this means gathering together with family and friends. If you’re hosting a get-together, making sure your home looks its best is likely one of your top priorities. For the hardwood or laminate owner, this often begs the question, “Is it okay for me to use a steam cleaner on my floor?” As a customer service technician, I get asked this question a lot. The short answer is no! Read on to find out why.
|Let me create a scenario for you and see if this sounds familiar:|
|•||You have flooring that absolutely needs to be replaced.|
|•||Your furniture tends to be more of a contemporary styling.|
|•||You definitely want hardwood flooring.|
What flooring would you choose?
So, what does a knowledgeable Armstrong employee do when her basement floods, ruining her flooring? She shops for new flooring! We originally had carpeting in the basement, but I knew I wasn’t interested in replacing my damaged flooring with more carpeting. I started to look at hard surface materials. Believe it or not, I looked at other manufacturers in addition to Armstrong, but I kept returning to Armstrong’s Luxe Plank luxury vinyl floor. I had always admired the beauty of the flooring, but didn’t know if it would stand up to my expectations – which may be more demanding than the average consumer. I knew the installation method, maintenance routine and warranty like the back of my hand, but I wanted to touch it and test it for myself.
Working in the flooring industry, I would often hear people say that they want solid hardwood for their floors because they want real wood. When I would suggest engineered hardwood as another option, I would get the response, “That’s not real wood.” Well, actually, it is. Engineered hardwood is real wood – it’s just constructed differently.