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DIYer Likes Luxe Plank Luxury Vinyl

November 11, 2011 3:37 pm    Posted by Rebecca Fisher    Comments (2)

Luxe Plank Closeup

So, what does a knowledgeable Armstrong employee do when her basement floods, ruining her flooring? She shops for new flooring! We originally had carpeting in the basement, but I knew I wasn’t interested in replacing my damaged flooring with more carpeting. I started to look at hard surface materials. Believe it or not, I looked at other manufacturers in addition to Armstrong, but I kept returning to Armstrong’s Luxe Plank luxury vinyl floor. I had always admired the beauty of the flooring, but didn’t know if it would stand up to my expectations – which may be more demanding than the average consumer. I knew the installation method, maintenance routine and warranty like the back of my hand, but I wanted to touch it and test it for myself. 

Well, the opportunity arose in the form of one of our installation training classes where I was able to do an actual installation myself. The first thing that struck me about the planks was how tough they were. I was expecting something malleable that I could easily manipulate, but I was wrong. These planks were hard and unbendable in my hands. However working with them was easy! I cut the face of the planks and then snapped them over my leg and was amazed at how easily they snapped. Since the cutting was simple, I didn’t have to focus on that part of the process and could concentrate on how the installation was going overall. Of course, being an Armstrong employee, I was not going to be won over just based on the installation. I needed to be won over completely.

Luxe Plank in a Bathroom

Like every customer out there, I visited a flooring store, and they allowed me to take samples home to try out. I put them on the floor and let my family and pets walk all over them. Well, we walked and tested the flooring for two days, and the Luxe Planks handled our abuse beautifully. In addition, I also noticed how the look of the flooring changed, depending on the room and the lighting. I was even more impressed with how Luxe looked and felt under my feet. It was softer underfoot than hardwood and laminate, but it had all their beauty. I felt like I had the best of both worlds with Luxe! The “test run” was a true success! After this experience, I will always tell customers to take samples home. It’s the only way to really see if the flooring will work in your own environment.

I can now comfortably say that I chose the best floor for my home, and I am so excited to have such a beautiful floor in my basement. I almost think the flooding improved my basement. Almost. I used my expertise to make the best selection for our basement floor, but the customer in me is thrilled to have Luxe Plank in Exotic Fruitwood Nutmeg in my home.

Rebecca Fisher, Customer Service Representative for Residential Products, has been with Armstrong for almost two years. She has worked in the home improvement industry for over 8 years. Her husband is an architect, and they love changing and improving their home – when they’re not chasing after their toddler. Rebecca loves helping her customers and is excited about the opportunity to blog for Armstrong on topics she feels passionately about.