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Archive for November, 2012

Armstrong Earns Two GreenStep Awards

November 30, 2012 5:19 pm    Posted by modesty    Comment (1)

GreenStep AwardAt Armstrong, we are committed to protecting the environment and using natural resources responsibly. Recently the flooring industry took notice of our efforts.

At the 4th Annual GreenStep Awards hosted by Floor Covering Weekly (FCW), we earned two awards: a GreenStep Promotion Award for our sponsorship of a “green” home exhibit at Epcot® and a GreenStep Product award for a new environmentally friendly flooring tile. 

GreenStep Promotion Award

The GreenStep Promotion Award was given to Armstrong for being a sponsor of the VISION House® in INNOVATIONS at Epcot®. The VISION House is a ground-breaking exhibit that represents a modern 21st century home, designed with sustainable products and intelligent systems.

Inside the VISION House
As visitors tour the exhibit, they learn how to reduce their personal impact on the planet. The purpose of the exhibit is to show visitors that a sustainable lifestyle isn’t a concept for the distant future, but completely achievable right now. more ►

A Day in the Life of an Armstrong Customer Service Rep

November 6, 2012 11:58 am    Posted by swingler    off

This blog post is part of our occasional series that describes “a day in the life” of an Armstrong employee who works in our residential flooring business. This post was written by Emily Swingler in Customer Relations and Technical Services.

This group is based in Lancaster, PA, and is available to take your calls Monday – Friday, from 9:00 a.m. to 4:30 p.m. at 1-800-233-3823.

Armstrong Flooring - Day in the Life of a Customer Service Rep

 

6:15 a.m.

Alarm sounds, time to get up! (Snooze sounds like a much better option.)

6:30

Second alarm sounds, which means I have to REALLY get up this time. After a shower, I make my way to the kitchen to brew a cup of Joe to get the morning started.

7:00

Let the puppy out and catch some of the local news, while munching on my morning toast.

7:30

Off to the office I go.

8:00

Review emails received overnight from customers and prioritize on the order to respond. (Customers who contact us after hours have the option to send us email communications.)

more ►