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Customer Care

Have questions? Our Customer Service Team is here to help.

Contact Us

Our Customer Service team is ready to answer your flooring questions and help you:

  • Find a floor
  • Learn about our warranties
  • Get cleaning instructions
  • Register your floor

Call us at 1-800-233-3823
Monday through Friday
9:00 a.m. to 4:30 p.m. EST

You can also send an email, and we’ll get back to you during our regular business hours

Send Email to Customer Care

FAQs

Have a question about a floor type or installation method? Read our FAQs to find the answer.

View FAQs

Warranty

Different flooring types have different warranties. Make sure to read the one for your floor.

View Warranties

Product Registration

Take advantage of the benefits of registration. It’s the best way to validate your warranty.

Register now