Customer Care

Have questions? Our Customer Service Team is here to help.

Contact Us

Our Customer Service team is ready to answer your flooring questions and help you:

  • Find a floor
  • Learn about our warranties
  • Get cleaning instructions
  • Register your floor

Call us at 1-800-233-3823
               Monday through Friday
               9:00 a.m. to 4:30 p.m. EST

You can also send an email, and we’ll get back to you during our regular business hours

Send Email to Customer Care


Have a question about a floor type or installation method? Read our FAQs to find the answer.

View FAQs