Rated 1 out of 5 by Dusto Having to replace all flooring in brand new home...
Flooring is defective and all floor are splintering and breaking.
December 16, 2015
Rated 4 out of 5 by 8Philly8 Beautiful and Different Hardwood Floor
We were highly concerned before purchasing this floor based on the other reviews, but luckily we have not had any of the issues that were mentioned. The floor was relatively easy to install with some good wood glue. The appearance has a gray hue to it and the knotty look was exactly what we were looking for. In terms of the concerns around the floor splintering, the knots do have a rougher texture, but as long as you're not sliding across that should not be an issue.
Overall, we are very happy with it. I will say that it's important to buy the trim ahead of time as we've had difficulty getting that even calling a few of the retailers mentioned on the armstrong site.
March 3, 2015
Rated 2 out of 5 by grannyinohio surface is as thick as nail policy
We put 1,000 square feet of this in our home. We wear slippers, no pets, and are extremely careful. We see splinters coming up where there is bare wood underneath. Anything can cause it to scratch and in the 'knots' the stain was caked on and comes off when wiping so there is no stain underneath. We have not been given any way of scratch repair or filling in the areas where the stain has come off, like a colored pen or product to repair it. We worried when it came in, as the stain appeared to be no more deep than nail polish on the surface….. This is a great disappointment and we don't know what to do. It was purchased from DirectBuy and installed by professionals but it obviously isn't going to last.
April 11, 2014
Rated 2 out of 5 by LouisianaMan Chips and Flakes to easy
I had this product Installed through out my home bad idea. It looks amazing but after one year it has chip marks from wearing socks and getting it caught or using a swifter sweeper. In some random spots the top layer has started to just separate and peel away. If this was happening some 8-10 years down the road I wouldn't be as mad, but only being in the house for 1 year is crazy.
March 19, 2014
Rated 4 out of 5 by Alex Very nice and very durable
I agree with parts of the other reviews for this floor, but I would disagree mostly.
First, this floor is VERY durable. Because hickory is a very hard wood, this flooring is very tough. Shortly of scratching it with a sharp nail, this floor hardly shows any ordinary wear at all. (I've had this floor installed for over a year now.)
However, because hickory is also very knotty, there are some places where the wood might splinter, so I can see the other reviewers' point. HOWEVER, I've also never had a problem with the splinters myself; I always walk around wearing socks, and none of my socks have ever caught onto a splinter and caused problems.
Now, with regards to using it in a kitchen--I disagree completely with the review which complained about this issue. First, it's somewhat unreasonable to think that hardwood would be as durable/waterproof as tiles in a kitchen. This is just common sense. Armstrong says that it is suitable for use in a kitchen, and that is totally true. I use it in my kitchen. Stains/oils/water wipes off very cleanly. OF COURSE there will be gaps, and OF COURSE it's not watertight. Duh!! But unless you intend to hose down your floors in your kitchen every night, this floor is fine.
Finally, I want to point out that this floor looks very nice, especially if you like the knotty/rural look. It is also very easy to maintain.
Now, I think the only complaint I have is that it comes only in 3 lengths. (The lengths are not random, like some other floors that come in hundreds of different random lengths.) Therefore, you/your installer have to be a little bit careful planning which pieces to use so you get the proper overlap when you wrap around.
March 7, 2014
Rated 2 out of 5 by unhappy in NJ Looks Great, and that is where it stops.
this is a beautiful product, however Armstrong and the retailer, worldwide flooring in NJ lead you to believe this is a good product for a kitchen. I disagree strongly. Looks great, but completely NOT made for a kitchen. It is barely acceptable anywhere you plan to walk on more than occasionally.
The last reviewer was correct in all aspects. the other concern is simply water. The planks are poorly sealed leaving small areas with minimal to no protection and as mentioned if you snag a sock on something it will leave even larger unprotected areas. Time will tell, but from what we have seen it will require additional coats of urethane or similar just to be suitable for use.
I love the look of the floor and will make the necessary adjustments to make it useable, but I find it sad that armstrong couldn't figure this out during their product testing, or perhaps they forgot that step. and if customer service reads these they can show up with a can of urethane and help :-)
March 10, 2013
Rated 1 out of 5
by Disappointed2012 Splinters and rugs catch and snag, as well as terry cloth swivel dry mop.
We are so disappointed with the durability of this wood flooring. We chose the hand scraped finish and hickory engineered planks, because of its so called durability and the aged look; however, we didn't expect it to splinter and peel. Within the first few days of having this flooring, a huge splinter snagged on my husband's sock, which ripped a chunk of wood out of the plank. So we have a large raw piece showing. Every time we wear socks or I wear nylons there is sure to be a snag. I have received a small splinter, and two of our children have too. The foyer rug has snagged several times and has left more raw exposed chunks of wood. The terry cloth swivel mop also snags on this floor.
December 13, 2012