Rated 1 out of 5 by upset pet owner warranty excludes pet urine...it curls the boards
first impressions are wow!
But, if pet urine is on it for just a few minutes, it curls the flooring
only way to fix, ripe out the flooring to get to the boards for removal
Pet urine is not covered in the warranty!
February 4, 2014
Rated 1 out of 5 by philk Laminate that Scratches
We chose laminate do to the fact that we had a laminate flooring previously and it held up really well over ten years. No scratches or dents and we have a very active home with four Bullmastiff dogs weighing over 125lbs each, and two mid teen kids with friends coming and going. We chose Armstrong because they have a good reputation. We chose American Apple because it is just a beautiful looking floor. In pictures.
Maybe it was the installation, but the flooring creaked and made plenty of noise where our old laminate did not. Within a week of having it we noticed scratches. Ones that wouldn't buff out. Within a month, there were bigger ones, deeper even then the first ones. This flooring is just not durable, even though teh sales person said it was, and so does Armstrong. Such a huge waste of money. It got so bad and my wife so paranoid, that we actually would place carpet remnants all over the house just to make sure no more scratches.
Buy this flooring if you have no kids or pets. Otherwise you will be sorry!
January 26, 2014
Rated 5 out of 5 by Cookie Beautiful floor
I had this installed in my kitchen. It is a high gloss floor but the light color
does help hide the marks from water and food. I find myself keeping the floor cleaner do to the gloss but it is very easy to do. It is a high traffic area and so far it is holding up great. Love the color . I had sheet vinyl for years and this is a great improvement.
December 8, 2013
Rated 1 out of 5 by Disappointmed Consumer Not for homes with pets or children
We have had our Armstrong laminate flooring for a little over a year, and I can't begin to tell you how disappointed we are in our choice. We have two dogs and 3 sons, and twice a day we are cleaning this floor. The fact that the floor has a high shine to it, it shows paw prints, foot prints, pet hair, etc. Our day starts out dust mopping, then vacuuming, then using a laminate cleaner and mop. It's exhausting. By mid-day we are at it again, not to mention if we have company coming. I wish we had known how difficult this was going to be to keep clean and looking nice - certainly was not worth the money paid for all the cleaning it requires daily. We are actually pricing out new flooring to replace it.
November 27, 2013
Rated 1 out of 5 by Scott13 Easily Damaged
I really liked the look of this when we moved into our new home. It looked gorgeous and the builder touted how hardy this material was supposed to be. Almsot immediately we started to have issues with the edges bubbling up. It is also really hard to keep clean. Scratches really easy as well. I will never do laminate again. How is this more expensive than hardwood? I would have had as much luck with putting sheets of glossy cardboard down. Actually, that is pretty much what this product is.
October 31, 2013
Rated 4 out of 5 by Scott74 Good looking floor but be careful with water and pets!
I purchased a home two years ago with this flooring installed in the master and guest bathrooms and the first level of the house was completely covered with it. Overall it holds up well to my five cats and dog and cleans up fairly easy with just vacuuming and steam mopping.
The only major issue I have with the floor, is that seams where the boards meet together are extremely easy to damage if they are exposed to liquids for a short period of time. I have a water bowl on a plastic tray for my pets and they managed to get water under it and the boards where staring to "bubble" up where the water penetrated the planks. If you keep a watchful eye in situations like this, the floor should be ok if you can get the liquids up with in an hour or so.
The quarter round pieces that the installer used around the cabinets haven't held up well either, with the laminate staring to pull away where it was cut. I'm planning on replacing them and then pulling clear silicon over them near the seam so this doesn't happen again.
October 1, 2013
Rated 5 out of 5 by MWriter Absolutely gorgeous!
Just installed this past week; love the look and feel of it, especially the high gloss and beautiful wood color. In a small kitchen, replacing off-white vinyl that had been there for 12 years. Top quality; real wow factor!
June 30, 2013
Rated 5 out of 5 by Lope39 Best decision we could make
We had our flooring installed almost 6 years ago, right after it came out. Our dog has very sharp nails and we have no scratches! Many friends have copied us, including neighbors. It shines just like it did the day it was installed. We have about 1000 square feet of our home done now and we are thinking of doing the kitchen and breakfast areas. We highly recommend this product. Don't know how anybody could have a complaint unless they installed it improperly.
March 16, 2013
Rated 2 out of 5 by Chrissy68 Not so scratch resistant
We installed approx 800 sq. ft. and the only thing I can say is it's better than the nasty carpet we had. Based on what they said @ Lowe's and what we read prior to purchase, we really thought this would be a lot more scratch resistant and great for a high traffic area... to our dismay, this is not the case. Reconsider if you're putting this in a lived in home with lots of traffic.
February 10, 2013
Rated 5 out of 5 by Giants12 Beautiful Floor- Instantly changed look and feel of the room
We purchased and installed 500 sq feet for our family room. Very easy to install, had my 12 year old son help me.. The floor looks fantastic, love the "wide planks". Floor wipes up and cleans easily. I did recommend this product to two friends.,
January 4, 2013
Rated 5 out of 5 by TSHammer Beautiful Flooring
We purchased and installed almost 1000 square ft. of this product in our home. It went in very easily and is absolutely gorgeous. The shine is awesome and the product seems extremely durable as well. During installation, there were a few mishaps with dropped tools, etc...no chips or cracks whatsoever. Most importantly, the wife is VERY happy with her new floor!
October 19, 2012
Rated 1 out of 5 by Theresa812 Horrible!!
This product is horrible for many reasons. First, it is extremely hard to keep clean. We have it installed in our kitchen and if one drop of water falls on the floor, it leaves a mark that is extremely visable. I am constantly cleaning the floor. You can only use special cleaner on it, so that is a pain too. Our floor is now bubbling up after less than a year. We are going to have to have a bunch of it replaced at our cost because of it and it keeps getting worse. Also, it is very noisy. You walk in different spots and you hear it make popping noises. This flooring also chips extremely easily. The builders dropped a small tool on the floor, chip... I dropped a fork...chip. You get the idea. If anything falls on it, you will have chip marks. It is very sad because it looks beautiful in the showroom, but don't waste your money!
September 30, 2012
Rated 1 out of 5 by Applebay Horrible product
My floor is now 3 years old. It is a total nightmare to maintain. It creaks when you walk on it and now has areas that the edges are curling up. We installed almost a thousand square feet and I cannot tell you how unhappy I am. I really wish that I had read the warranty more carefully before purchasing. Bought from Lowe's and when I told them the problems, they said lots of luck getting Armstrong to do anything about these problems. HOW SAD
November 13, 2012
Rated 5 out of 5 by Grannarocks The Look and Beauty of Hardwood
We installed the cheery bronze laminate in a dining room, kitchen, and hearth area remodel. We wanted our new space to be something we could enjoy and not worry about with grandchildren and granddogs!! We could not be more excited about the finished product.
No one can believe the flooring is a laminate. It is rich in clolor and has a beautiful shine!!
November 3, 2012
Rated 4 out of 5
by Donna74 great wow factor but chips and scratches easily
Everyone loves our Grand Illusions Cherry Bronze floor upon entering our house.
Because of the high gloss, it does show every smudge and dirt.
It also chips and scratches very easily
Cleaning is easy with a dust mop or damp mop
Still love the reaction of first time visitors.
November 1, 2012
Rated 4 out of 5 by jmcgee84 Grand Illusions Cabreuva is a beautiful floor
Although we had to have the floor installed twice due to installation errors, the floor is beautiful! The wide planks and high gloss finish look as good as any hardwood we looked at, but are even more durable. The high gloss shine does show more dirt and smudges, but that is true with any glossy flooring product.
There is some noise when walking on the flooring (some creaks and crackling), but that is due to either the subfloor having some bounce, as well as being uneven in spots. That just backs up the fact that you must make sure your subfloor is level, and try to get any springiness out of the floor before installation.
Installation of this flooring is very simple, and very fast. I would recommend this product, especially on very level solid subfloors.
August 18, 2012
Rated 4 out of 5 by newhomeowner12 This flooring is beautiful
I just bought a brand new house and chose this flooring to go in my entire downstairs. I decided to go with this flooring specifically because it was durable, easy clean up and pet friendly. I absolutely love the warm look and feel it gives my house and it holds up well to my 90 lb lab. The flooring does appear darker once it is put down, than the tiny floor sample that is given in most showcase rooms. It gives the room a very nice, rich feeling with the dark grain woven throughout. The only problem I have had with it is keeping it clean because it shows dirt and dog fur very easily.
September 11, 2012
Rated 5 out of 5 by sweetangel very elegant flooring!!
This flooring looks so elegant. It adds a classy look to our kitchen/dinette. We constantly get compliments on how beautiful it is. The shine is amazing!! Would recommend it to anyone!
August 17, 2012
Rated 4 out of 5 by dtrose Beautiful but requires constant cleaning
We've had this floor for over a year and it still looks beautiful. We have two kids and the floor has held up to them very well. We have it installed in our living room, kitchen and foyer.
Definitely be aware of what you are getting into though with the high gloss as it does show everything. It is easy to clean but we are constantly wiping the floors as it shows every footprint - especially in the spring/summer when the humidity is higher.
Again, a beautiful product but just know that you are in for a lot of streaking with the high gloss.
June 2, 2012
Rated 5 out of 5 by Cougguy Our installed floor looks amazing and many people think it's real hardwood when they first see it!
We installed this product in our living room, dining room, main hallway and entry way in one project - approximately 900 sq. ft. It was our first DIY floor project and it was extremely straight forward. The flooring completely changed the look and feel of our home's interior. We have had it installed for about 3 years and it still looks as good as when the installation was finished. Easy to clean. Due to it being a little on the darker side it will show dust if an area is missed during cleaning. We would use this product again without reservation.
April 14, 2012
Rated 5 out of 5
by Big Blondie Absolutely love this floor!
We absolutely love our Armstrong Grand Illusions floor!! Two years ago, we installed the laminate flooring - in Cabrueva - throughout our entire apartment.
It is so easy to clean and take care of - and it looks beautiful all the time!
It is an amazingly resilient floor - we have dropped things, spilled liquids, dragged toys - and it does not scratch or show any wear at all.
It was very easy to install - a friend did it for us.
It looks so much like real hardwood flooring that people do not believe us when we tell them it is a laminate product. We love the way that the color flows through the rooms!
What I love the most is that it gives our home such a warm cozy feeling!!
And family and friends were so jealous of how beautiful our floor looked, that they installed the same floor in their homes too!!
We highly recommend this floor - and we hope you would love it as much as we do!!
February 28, 2012
Rated 5 out of 5 by CameraShy After 18 Months, No Regrets
I've waited to review this to give it at least a year. In fact, it's going on 18 months, and the floor still looks like new. I was against getting this floor because I thought the maintenance would be tough; trying to keep the floor clean because of the shine. Well, it's actually quite easy if you simply use a broom and a cordless vac like the Hoover Linx. Just sweep into small piles and let the vac suck the piles up. The floor looks amazing.
Our experience validates Consumer Reports testing of this product. It is super scratch resistant (you'll have a hard time trying to cut a mark into this flooring). According to CR, this was the best product for scratch resistance. However, as CR reported, it doesn't do so well against dent resistance (meaning, you need to be careful of items that are dropped from relatively tall heights).
We did our entire main level and it looks great and has worn just as well. Armstrong did a good job with this product and based on my extensive research, this is the one to get. I had a professional floor installer put our stuff in. He had over 20 years of experience and as much as he tried to talk us out of using a laminate, after installing our floor, it's now what he tries to talk his customers into using. It was obviously his first Armstrong laminate installation.
I highly recommend the Grand Illusions line. They have some very good looking floors. If I had more flooring to cover, I wouldn't hesitate using this again. By the way, I am the type of person that goes quite overboard with researching products. In case you're wondering, I ordered our stuff from 1A Flooring.com. We did receive a few damaged boxes, but, they did replace them with some haggling. There are other on-line retailers as well and that seems to be the way to go.
March 9, 2012
Rated 5 out of 5
by Joshua Amazing flooring!
This flooring turned out amazing. I was a little skeptical in the store because of the woodgrain and the higher price, man was I wrong. I put it down myself and it turned out easy as can be. I had no trouble at all and did it in 2 weekends for 900 sq ft. 1 recommendation though is you really don't need to buy the trim. Get maple quarter inch and stain it with walnut stain, worked perfect and will save a grand. I would do this over again in a heartbeat, people who have hardwood are jealous of my floor. I get asked if these are the original floors to the house and not a single person has been able to tell it is not real hard wood. I have added a photo however it really does not do it justice.
January 11, 2012
Rated 5 out of 5 by Mikeupnorth Excellent product, good value for the money. The rec room will be next.
We purchase 1100 square feet of Cherry-natural for the living room, dining room, kitchen and hallway. I installed it myself and it could not have been easier. There is one caution, the sub floor must be level. In leveling the floor I missed one spot in the hallway and there is some up and down movement when stepped on. This was my mistake and has nothing to do with the flooring. If you have no experience laying laminate download the guide from Armstrong as it is well written.
The beautiful colour and pattern has drawn many compliments. Soon we will start the process of selecting flooring for the rec room and it will be Armstrong.
December 20, 2011
Rated 5 out of 5 by afnelson1 We are very happy with the new floor.
We got the Grand Illusion, Canadian Maple and had it installed to replace the carpet that was put in by the builder. It makes the rooms look larger and they sure do look a lot cleaner.
December 7, 2011
Rated 5 out of 5 by samelectrico look of real wood and luxurious
This laminate is almost 1/2 thick which makes it look and feel like real wood. Most people can't believe its a laminate. The color is rich and shines spectacularly. I love it so much that when I can afford it I will do other rooms in my house the same.
November 17, 2011
Rated 5 out of 5 by GREGO great product
This floor looks brand new and is three years old, when we have guest the first thing they say thats beatiful floor.
September 14, 2011
Rated 5 out of 5 by Tony1940 fantastic looking
we purchased 190 square feet of grand illusions l3022 for our kitchen on August 1 2010 from Kenny CARPET in West Seneca,NY. we are very satisfied with the floor and extremely happy with the way it shines and looks at all times. we have received numerous compliments on it.we use Bruce Hardwood laminate cleaner on it. we are always ready to recommend the floor to anyone interested in this type of flooring.Armstrong should be very proud of their product,we are.
October 4, 2011
Rated 5 out of 5 by Gretchen32 This product is something I would love to have in my home, for all the great qualities Armstrong laminate flooring is known for!
I trust in the Armstong name, to make great products. The laminate I have chosen has a great texture and color. It is full of rich qualities and comes with a guarantee. Armstrong laminate could spruce up any home, with great quality and durability! I love Armstrong flooring and would recommend it to anyone. My rating 5 stars!
September 14, 2011
Rated 4 out of 5 by wendylou Beautiful floor, high shine
This floor is absolutely beautiful. I could not be more pleased and the color compliments a lot of colors. That being said it has a high gloss shine and you have to clean it constantly. I can't say about the installation as I had it professionally installed. Great alternative to real hardwoods as its more durable. I put it in my living room, dining room and hallway. Wish I'd done the bedrooms as well.
September 13, 2011