When it’s time to buy your flooring, chances are you’re going to comparison-shop to get the features you want at a price you want to pay. If you’re like most consumers, you’ll begin your search for a floor online.
Visiting flooring manufacturers’ websites, like Armstrong’s, is a good place to start. You can also check out your local flooring store or home center website. After you’ve done your research, the next step is to decide where you’re going to buy your flooring. Your choices include your local flooring store, a home center, or online flooring discounters.
Some flooring manufacturers may sell directly to consumers, but typically they sell their floors through flooring stores. Armstrong has a long history of partnering with flooring stores and home centers to sell our flooring products.
Why Buy from Local Flooring Stores
- Flooring sales and discount offers!
- Brick-and-mortar flooring stores have an established presence in their communities. They’re not likely to disappear overnight.
- Expert salespeople can answer your questions and help you find the right floor. They can discuss your installation options too.
- They can schedule in-home measuring, so you only order the flooring materials you need. No guesswork!
- You can see and touch the real product. At your local flooring store, you’ll find lots of displays, videos, flooring samples, and point-of-purchase information that can help narrow your search.
- Flooring stores have strong relationships with manufacturers. They work together to deliver your flooring on time and ensure that it’s installed correctly.
- If you have any issues after your floor is installed, you can go back to the flooring store and get your issues resolved. They’re in business to create satisfied customers, so it’s in their interests to make sure you are completely happy with your purchase.
Buying from Online Discounters
If low price is driving your decision, you may find yourself browsing the flooring products of an online discounter who guarantees “the cheapest prices anywhere!” But remember the old saying: “You get what you pay for.” A cheaper price may win you over today, but tomorrow, after your floor’s installed and you discover the poor quality boards don’t fit together well, or the finish chips when you dust mop, or your vinyl floor rips when you wear sneakers, that cheap price will come back to haunt you.
What If There’s a Problem?
If you have problems with the floor you purchased from an online discounter after it’s been installed, you’ll need to contact the discounter to get them resolved. But you can’t simply walk into their store and talk to a manager or store owner face-to-face, so you’ll have to rely on phone calls or emails. Will the discounter stand behind their product? Will they be willing to replace or repair your floor - if it’s under warranty? Did they even offer a warranty? And if the discounter won’t satisfy you, what options do you have?
The Last Word About Local Flooring Stores
Avoid the potential pitfalls of dealing with online discounters and go directly to your local flooring store. Meet the friendly salespeople there who really want to help you find the perfect floor for your home – and will work with you and the flooring manufacturer to make sure you do.