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2007 Press Releases
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Armstrong Cabinets Ranked “Highest in Customer Satisfaction with Cabinets” by J.D. Power and Associates DALLAS, July 9, 2007 – Armstrong Cabinets announces that it ranks highest overall among cabinet manufacturers in J.D. Power and Associates first Cabinet Satisfaction Study. The study reveals that “while the look and finish of cabinetry is likely to first attract buyers, functionality and the ordering and delivery process are the key drivers of customer satisfaction.” The study was based on five factors (in order of importance): operational performance; ordering and delivery; design features; price competitiveness; and warranty. Armstrong ranked highest, performing particularly well in operational performance and design features. While buyers may be drawn to the aesthetic features of cabinets as they make their purchasing decisions, it’s important for them to also consider durability and how smoothly the cabinets operate, according to J.D. Power and Associates. Customers are looking for ease and convenience in the ordering process, as well as timely and accurate delivery of their cabinet orders, especially since late or incomplete deliveries can delay or add costs to construction or remodeling projects. Armstrong Cabinets offers a wide range of semi-custom, fine quality kitchen and bath cabinetry. Armstrong Cabinets has over 30 styles to choose from and, with its variety of finish options, it offers over 150 color combinations. Among Armstrong’s newest product innovations are: • The new Town&Country™ maple Shaker beaded door. Well suited to town or country, this classic, casual look is impressive with solid maple panels and true Shaker width frames. -more- • Inspire your creativity, celebrate everyday and maximize your space with the new ChefCenter™ from Armstrong Cabinets. It puts pots, pans, utensils, oils and spices within easy reach for an efficient and organized area that facilitates cooking tasks and is customized to your personal needs. • From rustic to casual to contemporary, new Arborcrest™ is a versatile door style, with wide rails and stiles give it true Shaker heritage. For more information, visit www.Armstrong.com/Cabinets or call 1-800-527-5903. About Armstrong
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